Timeout on

We have purchased the Sensor Temperature/Humidity Network DS202



Connected in LAN and follwed instruction to configure it with a static address port 3001



We are using Serverscheck 7.10.1 version Enterprise MX1



Checks does not work. Message is Timeout has occured.



We can ping the sensor from the Serverscheck.

.net framework 2.0 installed

log.txt said only : "Timeout has occured"



Please Help

As per user manual you need to have .NET 1.1 installed / not .NET 2.0



http://www.microsoft.com/downloads/details.aspx?FamilyId=262D25E3-F589-4842-8157-034D1E7CF3A3

Done, but even with .net 1.1 we get same error.



Timeout has occurred

From the command prompt, run following command in the /agents subdirectory

sensor_check -L log.txt -C TCP X.X.X.X:3001



I assume that port 3001 is open to the sensor and that no firewall is blocking it



Replace X.X.X.X with the IP address of the Tibbo device

log.txt says only:



Timeout has occurred

What's show in the display?



Is port 3001 open to the device server?



The time out error seems to indicate that something between PC and device server is blocking communications over port 3001



Typically this is a local firewall or antivirus software

Antivirus or Firewall are disabled.



Nothing seems to be blocking.



The sensor_check only display message:

Timeout has occured



nothing else

When you do a TCP check on port 3001 of the device server do you get a reply?



If not, then probably the device server is configured to run on port 3001.

Performing a TCP check on the 3001 port of the sensor i receive an OK status.

OK so it can communicate with the device server.



What are the settings of the device server? Baudrate etc...

See the configuration.



my question is what does serial port configurations need if this is a Network sensor? We have powered by power supply





Port 3001

Registration DNS 0

Auto registration link serve 0

PPPOE mode 0

connection timeout 5

Transport protocol TCP

link service login 0

inband commands 0

data login 0

routing mode 0

accept connection from 0 Any IP addrss

notification destination 0 last port

Boudrate is 1200

parity none

data bits 8

rtcs disabled

dtr mode idle or remote

power_up DTR state : LOW

serial interface: Automatic

max packet lenght 255

Max Intercharacter delay 1

Start on any char 1 yes

use star character 0 No

star character Ascci code 0

stop character 0

number of post character 0

With the device server, serial based communications is done over ethernet making the sensors tcp/ip enabled through our own protocol.



All settings seem correct.



It could be that the sensor is defect or the cable to the sensor. If you purchased through a reseller, then please contact the reseller for a product return under warranty (for purchases less than 1 year ago). If you purchased from us directly, then please contact ServersCheck sales.

OK thanks.