Windows Server 2003 x64 Compatibility?

JboguthJboguth
edited June 2008 in Monitoring Software v12 and lower
I am running version 7.10.01 on Windows Server 2003 but when I try to get the health status of my Windows Server 2003 x64 machine it says the following - "Error: Windows scanning could not be performed. Connection denied to 192.168.0.4 . Make sure that the username and password are correct.



Is it not compatible with x64?



Any thoughts?



Josh

Comments

  • AdministratorAdministrator
    Probably the credentials under which the ServersCheck Monitoring service runs does not have admin rights on the Windows 2003 x64 system.



    See following knowledge base article:

    http://kb.serverscheck.com/index.php?page=index_v2&id=18&c=1
  • JboguthJboguth
    the account I am using is the administrator account. I checked the dcom settings and it is enabled..



    Any other thoughts?



    JB
  • AdministratorAdministrator
    There is a difference with the credentials defined in the web interface and the credentials under which the service is running.



    In this case this would the ServersCheck Webserver service since scanning is performed by that component.
  • JboguthJboguth
    I have tried both accounts multiple times, there are no other credentials to try. The other 3 servers connected just fine but this one will not no matter what credentials I use..
  • AdministratorAdministrator
    Is the Windows 2003 server a domain controller? If so, then following Microsoft knowledge base article applies:

    http://support.microsoft.com/kb/914023
  • JboguthJboguth
    Ok, I got it.



    Thank you for your help!



    JB
This discussion has been closed.