Fake temp Down Alert

We bought environment control sensor version of ServersCheck and been running from last couple months. I received a message say (TEMPERATURE Thu May 29 08:31:16 2008 OK DOWN 59.36 UNKNOWN) and when I personally check the server room temp, its running fine. Please contact me back to resolve this issue

This can have multiple reasons. For example temporary power problem on USB port (if you have a USB sensor version), temporary network problem if you have a Networked version.



When you click on TEST SETTINGS, what result does it return for that monitor?



What are the settings of your sensors:

- retry interval?

- retries?

- retry interval when down?

When I click on Test Settings, It doesn't give any results, it keep going into loop.



The settings of the sensors are follows:

retry interval = 5 sec

Retries = 120 sec

Retries when down = 120 Sec

The settings are not per manual instructions. Make sure you set them as per manual:

retry interval : 120 sec (min)

retries: 3

retry interval when down: 120 sec



What do you mean with it keeps getting into a loop? The TEST SETTINGS should open a new window



Can you please disconnect the sensor and reboot the server and then reconnect the sensor?

I changed the intervel settings as you directed and power cycle the sensor, its still not fixed.



Temp in room is okay.

I checked email notification , that is working fine.

when ever i try to test the settings, its keep doing something and doesn't give me any results.

Stop the ServersCheck Monitoring Service and running following command from the agents subdirectory:

sensor_check -L log.txt -C COM 9



Replace 9 with the actual com port



Reply with the output being returned.



Send screen captures of the test settings and settings to [email protected] - attn Eric.