The Page Cannot be displayed

FishyBCFishyBC
I have 2 issues:



1) I'm using IE6 and sometimes I cannot get to the ServersCheck main screen on the server that it is installed on. I can see the ServersCheck Webserver Service running yet the web page comes up with page cannot be found.



2) I have not been able to access the server from other workstations. I am using http://Servername:1272/ but it comes up with the same message.



I have reinstalled this on a different server and still it is not working. Any assistance would be appreciated.



Pat

Comments

  • AdministratorAdministrator
    If no page is being displayed and if you can access it on the local system, then the issue is a firewall (local or in between) that is blocking requests on port 1272



    Make sure to point your browser to http://localhost:1272 when being on the system running the serverscheck software



    Please note that IE6 is no longer being supported as it is no longer supported by Microsoft (see minimum requirements for serverscheck)
  • FishyBCFishyBC
    Currently I cannot connect via http://localhost:1272 on the machine itself so I'm guessing that needs to be dealt with before I can connect from remote machines. I installed Mozilla Firefox 2.11 on the machine, made it the default browser and still nothing. Firefox comes up with UNABLE TO CONNECT as it's error message. It's on Windows 2000 Server and there is no firewall software on the server.



    Anything else I can try ?
  • AdministratorAdministrator
    Stop the ServersCheck Web Server service



    Run the s-server.exe in debug mode as per knowledge base.



    Go to http://localhost:1272 and reply with the output



    if the webserver is unable to bind on port 1272 then some kind of app (firewall antivirus or similar) is blocking it.
  • DanDanDanDan
    Hello - did anyone manage to solve this issue. Everything was working fine on Friday when I left the office - today i'm getting "Page cannot be displayed".



    I've rebooted the server and even restarted the services - but no joy.



    Any suggestions?



    Thanks

    Dan
  • AdministratorAdministrator
    See above last Admin post:

    "Run the s-server.exe in debug mode as per knowledge base.



    Go to http://localhost:1272 and reply with the output"



    The message shown is a friendly error message from IE but it doesn't tell you what is going on.



    URL kb article:

    http://kb.serverscheck.com/index.php?page=index_v2&id=38&c=root
  • DanDanDanDan
    I don't have a s-server.exe - i do have an s-service.exe?
  • AdministratorAdministrator
    S-server.exe is the webserver installed with the ServersCheck software.



    1/ Did you remove it?

    2/ Do you have an Antivirus software running on the system if so which one?
  • DanDanDanDan




    No - didn't remove it. and YES do have anti-virus but I disabled it earlier.


  • DanDanDanDan
    I've just ran the SETUP again. and now it's fine.


  • DanDanDanDan
    I can't post SPAM warning.



    ***** This is my new message ******







    Yes - AVG.



    Now I've reinstalled I've lost all historic graphs. I've backed up the installation folders - is there any way of me getting the historic data back. All my monitors are still there as normal.



    Thanks
  • AdministratorAdministrator
    In Friday's update of AVG, they had a false positive on the s-server.exe by claiming that it contained a trojan horse.



    AVG has released a new update correcting the issue of the false positive.



    If you backed up the installation folders, then resetting data is same as moving a configuration from one server to another:

    http://kb.serverscheck.com/index.php?page=index_v2&id=11&c=5
This discussion has been closed.