ServersCheck Service didn’t install

viking396viking396
I installed the 21 day trial software and it refuses to install the serverscheck service. I have now tried it on three systems an all three runtime error when trying to install the service.



The system is Windows 2000 Pro SP4 with all patches installed up to 11/26/07

Comments

  • AdministratorAdministrator
    What error message do you get? Is the error during the installation process or when you try to run the software. If so, then how do you start it: pointing your browser to http://localhost:1272 after the ServersCheck services have been started, or double clicking on the icon?
  • viking396viking396
    The error was a generic runtime error when the software was trying to install the service. When you actually run the software there is an error on the bottom right of the ServersCheck screen stating to install the service.



    I uninstalled and am rebooting now and trying again. I'll post more specific info on the next install attempt.
  • AdministratorAdministrator
    We are setting up a virgin XP system to check the latest installer for any issues but none have been reported so far.



    Unfortunately we can not test on W2K as the Mainstream support was ended by Microsoft for that OS in June 2005.
  • viking396viking396
    I hear ya, I want to upgrade this system to at minimum XP Pro, getting approval is the hard part so for now I'm stuck with 2K Pro.
  • AdministratorAdministrator
    We just did the setup on a clean XP Pro machine and it works fine.



    Let me know the error message you are seeing.
  • viking396viking396
    Ok, after rebooting and trying the install again I get the following errors:



    While Installing ServersCheck Service... a NTService pop up error stating Run-time error '450':



    Wrong number of arguments or invalid property assignment.



    I click ok and get the same message again, I click ok and it closes the install window, opens IE at the localhost:1272 screen but says the page cannot be displayed.



    Setup is on the taskbar, I click that and I see the "Completing the ServersCheck Monitoring Software Setup Wizard" screen, I click Finish it goes away. I close IE and open the software via the desktop icon, enter the windows admin account and get the "Page cannot be displayed" window.



    Is there a way to configure the service manually? Since it didn't install the service I'm not seeing how but figure I'd ask.
  • viking396viking396
    If I click the desktop icon and go to the main screen I get the dashboard screen. On the bottom right hand side of the window it states:



    ServersCheck service is not installed. Please install service first.
  • AdministratorAdministrator
    Unfortunately not but there is a way to test the software without running it as a service.



    You can however run it in debug mode; that way it does not need to run as a service.



    Do as follows: go to the main ServersCheck directory and then start following apps by double clicking on it:

    1/ s-server.exe: this is the web server. Open your browser and connect to http://localhost:1272

    2/ monitoring_manager.exe : this is the main monitoring component

    3/ s-alerts.exe : this is the alerting component

    4/ s-graphs.exe : this is the graphing component



    It is not a neat way on doing it but at least it should work.
  • viking396viking396
    Yep, it gives me a chance to wring this out on a few things so thanks! I'm going to create a few test alerts for new files, ftp files and we'll see if my new bad vb skills can do a few things as well.



    Thanks for your help, if I have time I'm going to bring in a personal copy of XP Pro tonight and rebuild this box properly so I can really check this software out right.
  • viking396viking396
    Regarding checking for a new file, what if I just want to check to see if any file shows up in a specific location rather than a specif file in a location?



    We receive files from clients all the time and if I could just point to a folder and alert when a file shows up, that would be perfect.



    Or, if the file count exceeds a pre determined number etc..
  • AdministratorAdministrator
    2options:

    1/ You will need to write a custom check for that using the EXTERNAL rule type option

    2/ Have it accessible through FTP and then use the FTPFILEFOUND rule type
This discussion has been closed.