WMI access denied

netspacernetspacer
edited September 2007 in Monitoring Software v12 and lower
After upgrading my trial to 7.6.1 whenever i try to scan a server the errormessage:

Cannot access WMI on remote machine: OLE exception from "SWbemLocator": Adgang nægtet. Win32::OLE(0.1707) error 0x80070005: "Adgang nægtet" in METHOD/PROPERTYGET "ConnectServer"

Appers - the erlier version had no error....

This is an importent feature, because there are services i want to check is running.

What is wrong? or what can be wrong?

Comments

  • AdministratorAdministrator
    This error related to Windows based checks can have two main causes:

    1/ The credentials, under which the ServersCheck Monitoring service is running, do not give enough access rights to the remote machine



    2/ The credentials as defined the check are not correct for accessing the remote system (incorrect username/password)



    Typically after upgrading, the credentials of the service can be the issue.
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