Multiple OK messages

nemiginemigi
edited June 2007 in Monitoring Software v12 and lower
Hi, I'm using version 7.0.3 of sc and I'm having a problem

I have some extenal checks defined with retries & "alert on status change", my problem is when a checks returns from DOWN to OK I get 4 OK messages to my mail (I have 3 retries), is there a way to configure it so I will get only 1 OK message when the tests is OK?

Comments

  • AdministratorAdministrator
    You should only get one message if the status changed from DOWN to OK. Maybe the software retried because the mail server did not properly respond resulting in multiple emails
  • nemiginemigi
    the problem isn't with the mail server, because I can see in the event history the status change from down to OK more then 1 time (3 times every time it changes from DOWN to OK)



    BTW - the problem occurs only in an external test that takes about 2 minutes to run.
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