ServerCheck 7.0

a490060a490060
edited March 2007 in Monitoring Software v12 and lower
Hi!

I have the ServerCheck 7.0 and my problem is when i start all the time the screen refresh like the program do pings or any other thing, i try with differents computers and with differents O.S and i have the same problem.



Thanks



Albert

Comments

  • AdministratorAdministrator
    Can you confirm that you mean following: the main status page is continously refreshed (flickering) when opened in the browser.



    If so, then what browser are you using? What Operating Systems have you tested it on?
  • a490060a490060
    Yes is this problem, i tried with WIN2K+IE6, WINXP+IE6, WIN2K+FIREFOX 2.0 & WINXP+FIREFOX 2.0.
  • AdministratorAdministrator
    This behaviour may occur if you load the status page directly due to the refreshing mechanism built-in.



    Can you confirm that the url in your browser is

    http://localhost:1272 with no page name behind it?
  • a490060a490060
    Yes when i start the program the center page is http://localhost:1272, then i choose the option for main screen (http://localhost:1272/index.html).
  • AdministratorAdministrator
    That should be OK then.



    Let's first try this. Remove the file PT.lang In the /lang subdirectory of the folder in which the software is installed.

    Restart the service and see if that makes a difference.



    If not, then what is the refresh rate you defined for the page?


  • a490060a490060
    Ok, i tried to delete this file and i have the same problem, and the refresh is 180s and i follow with the same problem. Anyways if i do a test of the rule, return a good value. But when i stay in the central page the value is º.
  • AdministratorAdministrator
    Are you able to give remote access to the machine so that we can take a look?



    It appears that the Monitoring Service has not been started -> no value in the main screen
  • a490060a490060
    Its a little difficult, coz we have private network, only if i can connect with u like webex.
  • a490060a490060
    Finally i discover how to start the service and now return a right value, but i dont know how to stop that everysecond look like refresh the page. And the time for refresh the rule is 140seconds.
  • AdministratorAdministrator
    Unless we can have remote access of the system, I fear that there is not much we can do from here regarding this issue.



    You can also view the main check page at following url:

    http://localhost:1272/netscape.html



    This does not have the refresh built-in and requires a manual refresh



    A developer is working on getting it written so that top menu and footer are visible too. This will be in the 7.0.3 release
This discussion has been closed.