Enabled URl checking - problems
We have enabled URl checking (with default URL) and it worked fine.
However upon exiting the monitoring screen, we can now not get back in !
We have rebooted, installed latest version etc, but all we get is the top blue bar of the monitor screen (with start monitor button) and noting else.
The checks, set-up, teams and logout buttons do nothing but sit loading . . . . .. 'start monitoring' brings up the normal 'serverscheck is starting' box comes up but then nothing...
Any help would be great ! We run the enterprise version
Many Thanks
Mike G
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Comments
It is a bit hard to understand but here is what I read - correct me if I am wrong:
1. You were no longer able to login to the configuration server on http://<your computer>:1272
2. As such you decided to uninstall, reboot and then install a new release
3. When now starting ServersCheck you only get the top bar and nothing else
In order to properly manage this issue, may I kindly ask you to use the HelpDesk with the account details provided upon purchase. If you do not have those, then please send us an email to [email protected]
Regards,
Forum Administrator
Have logged through helpdesk as requested.
1. Add a new check for URL (1st one of this type)
2. All working fine, exited monitor screen (http://localhost:1272/)
3. Tried to open monitor screen back up and only getting blue bar with menu options nothing else, only certain options do anything as mentioned previously.
4. Rebooted tried again - no difference
5. Rebooted installed new version (4.2.6 from 4.2.5) - UPGRADE not uninstall and re0install
4. Rebooted tried again - no difference
Thanks
**** Resolved via helpdesk ****
Many Thanks