Scanning of device is running

tdanseytdansey
edited December 2006 in Monitoring Software v12 and lower
If I go into a device it immediately shows the message;

Scanning of device is running. Please wait...



It doesn't seem to be getting anywhere.



Deleting the device and creating a new one does not get rid of the message.



I have scanned a number of devices in the past and this feature has worked well.



How do I "reset" whatever is causing this please?

Comments

  • AdministratorAdministrator
    Delete any files with the ".scan" extension in your main ServersCheck directory.
  • tdanseytdansey
    Thanks, there was a .scan and a .scanc prefixed with the device IP in the folder.



    Deleted them and the device scans fine now.



    Thanks again.
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