License file not working

[Deleted User][Deleted User]
edited December 2003 in Monitoring Software v12 and lower

Hello,

I've written an email back to you last week but as of yet have not heard a response. We purchased the Professional version and you emailed us the .lic file which I have overwritten on top of the freeware .lic file - then rebooted the machine - but it is still coming up saying we are using the freeware version. Any ideas?

Comments

  • AdministratorAdministrator
    Dear customer,



    apparently we missed your email. We apologize for that.



    Could you please email us to [email protected] and we will take a look at it immediately.



    Kind regards,



    Forum Administrator
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