Scheduled Reports

mfiskmfisk
edited May 2006 in Monitoring Software v12 and lower
After upgrading from version 5 to 6.3.4 the scheduled reports stopped working. Tech support said to backup config files and uninstall/reinstall. This did nothing so I started with a clean machine and loaded up again... no reports. Then I noticed on the report schedule page this:



This is the list of scheduled jobs. The ServersCheck monitoring service has to be running in order to send out the reports.

You currently do not have a license for the Report Scheduler. You can create and preview reports but they will not be sent out.

Click here to buy a license for the Report Scheduler



Is this the problem? Do I need a different license key?



I tried to log into the Online helpdesk but it errors out.

Comments

  • AdministratorAdministrator
    You should have received when ordering an email for the report scheduler with a file called scheduler.lic



    You need to install that file in your main ServersCheck directory.
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