Monitoring Software v15.0 issues
futureman
I noticed a new version of monitoring software (v15.0) was released a little while ago and i installed asap hoping that it would fix the issues I was having. Unfortunately, none of my issues were resolved and didn't notice any difference between 14.4.0 and 15.0. Is there a changelog for 15.0? I wasn't able to find anything.
These are the issues I'm having with it -
1) I can't schedule reports to be sent by email. I go through the process of creating the reports and think it's okay, but the emails are never sent. Other emails are sent for WARNING and DOWN for vairous sensors, so I know the email settings are correct.
2) In the graph view for a sensor, the "download as" for all options (PDF, JPG, SVG, PNG) doesn't work (nothing happens). I tried a couple of different browsers with no luck. The "save as" DOES work though!
3) the > and < for temperature probes are still kind of glitchy for defining thresholds for WARNING and DOWN. I noticed that it takes a couple of times hitting save for a probe before > and < are, but eventually will work.
Here's a little of the background of my setup
1) I'm using a PAID version of monitoring software
2) It's hosted on prem using a Windows Server 2016 virtual machine (non-appliance)
3) I'm using stunnel for HTTPS access to the monitoring software webpage
4) I'm using v15.0, but also used 14.4.4 and had the same problems.
Anyone else having similar problems?
These are the issues I'm having with it -
1) I can't schedule reports to be sent by email. I go through the process of creating the reports and think it's okay, but the emails are never sent. Other emails are sent for WARNING and DOWN for vairous sensors, so I know the email settings are correct.
2) In the graph view for a sensor, the "download as" for all options (PDF, JPG, SVG, PNG) doesn't work (nothing happens). I tried a couple of different browsers with no luck. The "save as" DOES work though!
3) the > and < for temperature probes are still kind of glitchy for defining thresholds for WARNING and DOWN. I noticed that it takes a couple of times hitting save for a probe before > and < are, but eventually will work.
Here's a little of the background of my setup
1) I'm using a PAID version of monitoring software
2) It's hosted on prem using a Windows Server 2016 virtual machine (non-appliance)
3) I'm using stunnel for HTTPS access to the monitoring software webpage
4) I'm using v15.0, but also used 14.4.4 and had the same problems.
Anyone else having similar problems?
This discussion has been closed.
Comments
Reports scheduling and "Download as" are known bugs and will be fixed in future releases
Here is the link for our software release notes
https://serverscheck.com/monitoring-software/release.asp
The features are slatted on our roadmap with regards software updates, however due to the pandemic we do not have our regular operations and currently our R&D efforts are dedicated to further develop and enhance our solutions for helping to limit the spread of the Corona (Covid-19) virus and flattening the curve.
Rest assured that it will be done in future releases of our software.