Temp resets to defaults after update attempt

I noticed when I was trying to set the dew point temperature range, when I clicked update, it would say update is successful, but then when I went back the sensors, it was incorrect. I decided to update the firmware (v5), but the update failed because I thought my unit was post-2013, but apparently it's pre-2013. Did a factory reset, reconfigured everything, but now my Internal Temp won't remember the temp range that I put in, but my Dew Point will. I would much rather have that reversed. How can I get it so that I can set my temperature range and the sensor hub will remember it?
Thoughts?

Have you tried using other browser as well?
After Reset which firmware did you update it with?

Just tried 2 different browsers, same issue. Says "Update successful" but when I go back to sensor status, the fields are still showing the default values.
I used the FACTORY_HWver5_Fw_Release_5_11.bin to install 5.11.

Could you verify if after doing a factory reset, try to change their range and see if it updates?