Not receiving SMS verification code
I am a US based customer on the Verizon Wireless cellular network. I am not receiving the SMS verification code. Can you confirm that the code is being sent and where it is coming from so I can check with my carrier to make sure it is not being blocked. Thanks.
This discussion has been closed.
Comments
Thanks.
In the mean time an update was posted onto my.serverscheck.com with improved feedback. For your number the following error is reported: ERR: 121, Destination mobile number blocked
Have you blocked our number?
Status: Unavailable
Number: XXXXXXXX372316
Error: Unknown Subscriber
Description: message is rejected because there is no directory number for the mobile subscriber (GSM 09.02).
The above mentioned description is the reason for the SMS failure. You will need to contact your network provider and advise them that your number appears as an "Unknown Subscriber".