mobile sensor gateway

3nc0d3r3nc0d3r
edited January 2018 in InfraSensing Sensors
hi all,

we are trying the mobile sensor gateway but it doesnt send alerts
attached image is our configuration using postpaid globe sim card.

hope for someone to help us

thanks and regardsmobile

Comments

  • PocholloPochollo
    ghep

    Make sure that you have signal on that area. also sim should not have a PIN code to work.
  • 3nc0d3r3nc0d3r
    Sensor_Panda

    yes we have 4G mobile signal in our location and the sim card has no PIN
  • ghep

    You may want to call also your provider to register the mobile sensor gateway device into their network.
  • AdministratorAdministrator
    Your image shows that it is successfully connected to the Globe mobile network on 2G with a low signal.

    What alerts are not working? SNMP Traps, email, SMS? Did you check the alerts history?
  • 3nc0d3r3nc0d3r
    Administrator

    we tried the email and sms but not working. the alerts history has logs but we haven't received any alerts
  • AdministratorAdministrator
    Please post screen captures of your SMS & email alert setup as well as of your Alerts History page
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