About USB connected GSM adapter?

Greetings



My company where I hope to use Servercheck has an completly IP-based telephony solution and very bad provisions for connections to POTS.

I got a Falcom USB connected GSM adapter and it works using the included software but ServersCheck gives really weird results.



Is this supposed to work or am I trying in vain?



Regards

Fredrik Hofgren



Below is the result from alert_sms

2006-01-09 20:53:04 License file is valid

2006-01-09 20:53:04 PROFESSIONAL VERSION - Registered to

2006-01-09 20:53:04 Sms Number : 0707176018

2006-01-09 20:53:04 Sms Message : test - msg from Server

2006-01-09 20:53:04

2006-01-09 20:53:04 Using the following configuration se

2006-01-09 20:53:04 Protocol : UCP

2006-01-09 20:53:04 SmsCenterNumber : 0740930000

2006-01-09 20:53:04 CommSettings : 8,n,1

2006-01-09 20:53:04 BaudRate : 1200

2006-01-09 20:53:04 TextLength : 160

2006-01-09 20:53:04 Port : 4

2006-01-09 20:53:04 ConnectionTimeout : 120

2006-01-09 20:53:04

2006-01-09 20:53:04 Preparing UCP message.

2006-01-09 20:53:04 Initializing modem.

2006-01-09 20:53:04 Dialing sms center (0740930000)

2006-01-09 20:53:06 Sending : ATDT0740930000<CR>

2006-01-09 20:53:06 Comm Event: Sending data

2006-01-09 20:53:20 Comm Event: Receiving data

2006-01-09 20:53:20 Received : <CR><LF>CONNECT 9600/RLP<

2006-01-09 20:53:21 Provider successfully connected.

2006-01-09 20:53:21 Comm Event: Change in carrier detect

2006-01-09 20:53:23 Sending UCP message.

2006-01-09 20:53:24 Sending : <STX>01/00017/O///93<ETX>

2006-01-09 20:53:24 Comm Event: Sending data

2006-01-09 20:53:24 Comm Event: Receiving data

2006-01-09 20:53:24 Received : <STX>00/00

2006-01-09 20:53:24 Comm Event: Receiving data

2006-01-09 20:53:24 Received : 034/R/00/N/02/Syntax err

2006-01-09 20:53:24 Comm Event: Receiving data

2006-01-09 20:53:24 Received : or/D

2006-01-09 20:53:24 Comm Event: Receiving data

2006-01-09 20:53:24 Received : 3<ETX>

2006-01-09 20:53:25 Processing returned message.

2006-01-09 20:53:25 Message was not accepted by the prov

2006-01-09 20:53:26 Sending : ATH

Error: [559] Error received from provider : Syntax error.

Have you tried following:

http://kb.serverscheck.com/index.php?page=index_v2&id=20&c=6

I´ve tried everything but chaning the protocol to X.75. I can´t find the setting in XP or Windows 2003.

Also I wounder if there is some webpage where you can find valid numbers to the providers SMSC?



/Fredrik

Also I get this when I try with the SMSC number I got from my provider helpdesk



2006-01-10 12:54:31 License file is valid

2006-01-10 12:54:31 PROFESSIONAL VERSION - Registered to : serverscheck

2006-01-10 12:54:31 Sms Number : 0707176018

2006-01-10 12:54:31 Sms Message : test - msg from ServersCheck

2006-01-10 12:54:31

2006-01-10 12:54:31 Using the following configuration settings:

2006-01-10 12:54:31 Protocol : UCP

2006-01-10 12:54:31 SmsCenterNumber : +46705008999

2006-01-10 12:54:31 CommSettings : 8,n,1

2006-01-10 12:54:31 BaudRate : 9600

2006-01-10 12:54:31 TextLength : 160

2006-01-10 12:54:31 Port : 4

2006-01-10 12:54:31 SenderNumber : 0761057264

2006-01-10 12:54:31 ConnectionTimeout : 120

2006-01-10 12:54:31

2006-01-10 12:54:31 Preparing UCP message.

2006-01-10 12:54:31 Initializing modem.

2006-01-10 12:54:31 Dialing sms center (+46705008999)

2006-01-10 12:54:32 Sending : ATDT46705008999<CR>

2006-01-10 12:54:32 Comm Event: Sending data

2006-01-10 12:54:32 Comm Event: Receiving data

2006-01-10 12:54:32 Received : ATDT46705008999<CR>

2006-01-10 12:54:58 Comm Event: Receiving data

2006-01-10 12:54:58 Received : <CR><LF>NO CARRIER<CR><LF>

Error: [524] There is no carrier. Please make sure that all your cables are pro

perly connected.

Update



I´ve now tried ServerCheck with a regular modem with audio on and the problem with the NO CARRIER seems to be that the SMSC of the different providers don´t or can´t answer when ServersCheck dials in.

My first post is still the same with a regular modem



Fredrik

Your mobile operator returns "NO CARRIER" to the ServersCheck module.



Please verify with your mobile operator for the of this message.

I´ve just done that and they say it´s the right number. No other information is given

OK but why do they return NO CARRIER ? It is a reply from their systems.

What I gather from the modemo audio NO CARRIER is the response sent when there is no response on the number dialed.

My question is how can this be on a number working in other SMS software but not using Serverscheck?

If your modem is set to X.75 for the UCP protocol and the number is working, then you need to investigate with your mobile operator.



Alertnative solutions:

1/ if you state that other apps work with that number and if they are command line, then use the "application" alert option

B/ you can use the optional GSM modem feature

C/ you can use the ClickAtell service

What is this X.75 setting and where do I find it?



Alternatives

1 I will investigate.

B What exactly does this mean? I´ve tried all the mentioned solutions above both with a regular modem and a USB GSM adapter.

C Not an option at this moment



This is a very frustrating problem for me, I was almost ready to order Serverscheck MX1 when I ran into this. Since the SMS over GSM feature is essential to us I would like to get it working since I like the other features of Serverscheck

Sorry I just now realize that you are using a GSM modem.



As per our help file, this needs to be a data modem and not a GSM modem.



For a GSM modem you need to the optional software for GSMSoft.nu (see help file):

http://www.serverscheck.com/help6/definesms_gsmsoft.html

I´ve read about this Mobile Messenger but was hoping there was a more direct solution to GSM SMS without the use of an external application. Mobile Messenger is really unstable.

The standard option is to use a data modem and not a GSM modem.



If you want to use a GSM modem, then Mobile Messenger is the only option.