SNMP Read comm Field

It appears the SNMP Read Community field only allows 8 chars...........PROBLEM, our SNMP Comm name HAS 9.



I need a fix.





Interface Type :



RS232







Product Name :



Temperature & SensorGateway







Product ID :



SC-TS01

Old 8 positions are supported.



Our latest firmware supports up to 16 characters.

Can I get a link to the download? And instructions to install?



Thanks

https://www.serverscheck.com/support/Default.asp

Given page has links to user manuals and downloads