install issues
I have a windows 2k12 server where I have installed the Servercheck monitoring software.
I have a number of version 5 temperature gateways (F/W 4.1) with 2 sensor probes connected.
I go through the process on adding a new device and am trying to monitor the temperature. It detects the probes fine and allows me to select int.temp 20.68 or ext 20.31 .. or any of the other values. When I test or save the settings I get the error "Couldn't retrieve value for OID" I have tried rebooting the gateway as the instructions but it still does not work.
I have create a monitor to look at the same OID (1.3.6.1.4.1.17095.3.2.0) that the Temperature uses and it works fine. It just will not work when the I use the detect probe value.
I can create all the monitors manually but it would be nice to use the detect probe instead.
Thanks for any suggestions anyone has.
I have a number of version 5 temperature gateways (F/W 4.1) with 2 sensor probes connected.
I go through the process on adding a new device and am trying to monitor the temperature. It detects the probes fine and allows me to select int.temp 20.68 or ext 20.31 .. or any of the other values. When I test or save the settings I get the error "Couldn't retrieve value for OID" I have tried rebooting the gateway as the instructions but it still does not work.
I have create a monitor to look at the same OID (1.3.6.1.4.1.17095.3.2.0) that the Temperature uses and it works fine. It just will not work when the I use the detect probe value.
I can create all the monitors manually but it would be nice to use the detect probe instead.
Thanks for any suggestions anyone has.
This discussion has been closed.
Comments
We will have a fix for this, a new update is already being worked at
If you have issues with the detect features, then you can manually add it using the SNMP check type
As you probably know, ASHRAE is the standard for environmental monitoring in data centers & server rooms. It requires 6 temperature sensors per rack.
Customers with a paid license can get access to a beta version (when available) prior to the final release of a new version. For the above issue a beta release is now available and can be requested through support.
Thanks for the update!