SMS Alerting with Appliance
Hi i am sending sms with serverscheck sms service but it is not sending message from a particular device, when i am using the appliance it only sent message from a particular device when i am using it as a stand alone, can you please help i want to sent the message from the appliance but from a device, also i the modem is not working with it
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http://wiki.serverscheck.com/index.php/SMS_Alerts_via_GSM_Modem
We have not been able to get 3G modem to pop up.
Model E3131s-2 it was shipped with the devices.
User manual:
"Alerts can be generated in several ways. One of them is through SMS or cell phone text messages. Refer to the SMS Alerts via GSM Modem page for more information.
The driver for the Falcom SAMBA 3G modem can be downloaded from following url: http://files.serverscheck.net/drivers/samba3G/Samba3G_USB_Driver.zip
Information regarding installing our new Zoom 4595 modem can be found at Zoom 4595 Modem. Detailed configuration can be found at Zoom 4595 Modem Configuration"
2) Make sure that the Huawei app is NOT running
3) Select the COM port of the Huawei modem in the software
4) Restart the monitoring services
If above doesn't work, then reply with:
1) COM port Huawei modem has defined on your appliance
2) S-alerts.exe output when running debug mode:
http://wiki.serverscheck.com/index.php/Alerting_debug
D:Program FilesServersCheck_Monitoring>s-alerts.exe > debug.txt
Use of uninitialized value in string ne at /<D:Program FilesServersCheck_Monit
orings-alerts.exe>Device/Modem/Telit.pm line 500.
Use of uninitialized value in string ne at /<D:Program FilesServersCheck_Monit
orings-alerts.exe>Device/Modem/Telit.pm line 500.
Use of uninitialized value in string ne at /<D:Program FilesServersCheck_Monit
orings-alerts.exe>Device/Modem/Telit.pm line 500.
Use of uninitialized value in string ne at /<D:Program FilesServersCheck_Monit
orings-alerts.exe>Device/Modem/Telit.pm line 500.
also what are the contents of the sms.conf file and again please what is the com port of the Huawei modem in the device.
This the content of the debug.txt file
# Starting up app
# Wed Feb 5 15:34:47 2014 file modem.log cleaned
# Wed Feb 5 15:34:47 2014 file s-restart.exewatcher.log cleaned
#
# ServersCheck Web Server
# Monitoring Appliance - BUSINESS 250 Edition
# ServersCheck Appliance - BUSINESS 250 Edition - version 10.3.1
#
# Number of monitors allowed: 250
#
# Installed on fe80 - SERVERSCHECK
#
# Loading language file: EN.lang
# version 10.3.1
#
#
# (c) Copyright 2003-2013 - ServersCheck BVBA
# www.serverscheck.com
#
#
#
#
#
# Start: Wed Feb 5 15:34:47 2014 - End: Wed Feb 5 15:34:49 2014
#
# Configuration server ready, serving on port "1272"...
#
#
# Wed Feb 5 15:35:06 2014 Reading configuration file - last was
# Wed Feb 5 15:35:06 2014 Reading conf file completed
# Wed Feb 5 15:35:07 2014 Importing current status of each monitor
# Wed Feb 5 15:35:08 2014 End importing current status of each monitor
+++
AT S7=45 S0=0 L1 V1 X4 &c1 E1 Q0
ATE0
AT+CSCA?
# Wed Feb 5 15:35:54 2014 Service center number is: (configured: )
AT+CMGF=0
# Wed Feb 5 15:35:55 2014 Sending SMS to 00231886501395
AT+CPIN?
# GSM Wed Feb 5 15:36:07 2014 Send result : 0
# Wed Feb 5 15:36:07 2014 SMS SMS sending failed
# Wed Feb 5 15:36:07 2014 Reading configuration file - last was 1391614506
# Wed Feb 5 15:36:07 2014 Reading conf file completed
# Wed Feb 5 15:36:25 2014 Importing current status of each monitor
# Wed Feb 5 15:36:25 2014 End importing current status of each monitor
# Wed Feb 5 15:37:24 2014 Reading configuration file - last was 1391614567
# Wed Feb 5 15:37:24 2014 Reading conf file completed
# Wed Feb 5 15:37:54 2014 Importing current status of each monitor
# Wed Feb 5 15:37:54 2014 End importing current status of each monitor
# Wed Feb 5 15:38:25 2014 Reading configuration file - last was 1391614644
# Wed Feb 5 15:38:25 2014 Reading conf file completed
# Wed Feb 5 15:39:24 2014 Importing current status of each monitor
# Wed Feb 5 15:39:24 2014 End importing current status of each monitor
# Wed Feb 5 15:39:54 2014 Reading configuration file - last was 1391614705
# Wed Feb 5 15:39:54 2014 Reading conf file completed
# Wed Feb 5 15:40:25 2014 Importing current status of each monitor
# Wed Feb 5 15:40:25 2014 End importing current status of each monitor
gsmmodem
COM6<X><X>0000
status of %l (%d - %g) changed to %s at %t. Reason: %r
00231886561168<X>
0<X>
the modem is configured but unable to send. this can have multiple reasons:
1) sim card not working (no more credits, ...)
2) wrong com port
the modem works so this is not the issue. make sure you selected the com port and then test with Huawei's app to send a SMS. If that works then quit then Huawei app (this may never be running) and verify COM port