10.1.5 Group View availability report

zixunzixun
Hi. We upgraded to Serverscheck Business 250 10.1.5 a month ago. There's a missing functionality in Group View that we used to use for internal reporting. Before we could see the overall availability for each group in the group view and it was very convenient to put into our report. However with the new version we can't seem to replicate this. The Status Reports only support devices, not individual monitors. Is there anyway we can bring back the old Group View? This is nearly a deal breaker for us.



Thanks!


Comments

  • AdministratorAdministrator
    Can you elaborate further on the "overall availability for each group?" Thank you.
  • zixunzixun
    Sure. In addition to the number of monitors down/up for each group, there was also an overall availability value in percentage for all the monitors in each group. For example



    Group Name Status Down Down? Warning OK % Last Error



    Servers group OK 0 0 0 13 97%





    The new Group View doesn't have the % and we can't seem to find an easy way to replicate it in Reporting because most of the Reporting options are tied to devices. Most of our monitors are not assigned to specific devices.
  • AdministratorAdministrator
    I see. Thank you for that. We'll be reporting this.
  • zixunzixun
    Has there been any development on this issue? Our IT director is asking for updates. Thanks.
  • AdministratorAdministrator
    It has been entered as a request to development but there is no ETA on this.
  • AdministratorAdministrator
    We would like to inform you that this feature would be added once more in the upcoming 10.2 version of the software.



    Thank you.
  • zixunzixun
    Thanks for the update. Will 10.2 be a feature release that will require a new key or just a maintenance release?
  • AdministratorAdministrator
    This will require a new license key
This discussion has been closed.