ServersCheck and E-mail Settings Issue
sparxsakuseisha
Dear Sir,
For your guidance, I wish to inform you of an incident concerning ServersCheck Plus 8.0 RC1.
I was trying to apply different mail settings and opened Configurations-->General Settings-->Email Settings. One of the changes that I made was to put a checkmark next to "SSL (STARTTLS)".
After my testing was finished, I reentered the previous mail settings (we do not use SSL so I did not check that box). However, when I tried to send a test message, an error appeared saying "Error: Invalid response for STARTTLS: 554 5.7.3 Unable to initialize security subsystem. - Sending SMTP alert to [our e-mail address] through [our mail server]". I did not receive any test message or any alerts.
I opened the setttings.conf file and found the "emailssl" value set to 1. I then stopped the ServersCheck services, changed the value to 0, and restarted the services. I confirmed that I was able to receive an alert mail and a test mail.
Please let me know if there is anything else that I need to check in order to verify our ServersCheck installation is in working order.
Regards,
For your guidance, I wish to inform you of an incident concerning ServersCheck Plus 8.0 RC1.
I was trying to apply different mail settings and opened Configurations-->General Settings-->Email Settings. One of the changes that I made was to put a checkmark next to "SSL (STARTTLS)".
After my testing was finished, I reentered the previous mail settings (we do not use SSL so I did not check that box). However, when I tried to send a test message, an error appeared saying "Error: Invalid response for STARTTLS: 554 5.7.3 Unable to initialize security subsystem. - Sending SMTP alert to [our e-mail address] through [our mail server]". I did not receive any test message or any alerts.
I opened the setttings.conf file and found the "emailssl" value set to 1. I then stopped the ServersCheck services, changed the value to 0, and restarted the services. I confirmed that I was able to receive an alert mail and a test mail.
Please let me know if there is anything else that I need to check in order to verify our ServersCheck installation is in working order.
Regards,
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Comments
Current release is 10.1