SNMP-Problems after Upgrading to 9.0.18

pdsrowpdsrow
edited October 2012 in Monitoring Software v12 and lower
Hello,

we have a problem after upgrading from 9.0.13 to 9.0.18 with Serverscheck and our APC UPS:



With 9.0.13 the SNMP-Check was OK!



With 9.0.18 we got an error "No numeric value returned (value was: 18 minutes, 00.00)" in the overview and the rule ist "down".

If we click on the Test-Button, we get an OK-Message:

"Der Check wurde ausgeführt.

Status: OK

Zurückgegebener Wert: 18 minutes, 00.00"



The APC UPS check is the batterie-runtime ID ".1.3.6.1.4.1.318.1.1.1.2.2.3.0"



Thanks for help.



Greets pdsrow

Comments

  • AdministratorAdministrator
    Release 9.1.0 addresses that issue. When upgrading from 9.0.18 you will need a new license key.
  • pdsrowpdsrow
    Hello admin,

    I've updated Serverscheck to 9.1.0 but it didn't solve the problem.

    The SNMP OID show now this Value on a test:



    "Zurückgegebener Wert: 1080"



    The USP runtime should be 18 minutes.



    Thanks for your help.

    pdsrow
  • pdsrowpdsrow
    Hello,

    i've found the solution in your release notes:



    Update: SNMP check now detects time ticks (regardless of the OID) and converts them into seconds



    -> 1080/60 = 18 minutes.



    Thanks for your help.

    pdsrow
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