Is there anyway to include what sensor is tripped in the email alerts? ie Temp or power etc...
Comments
Administrator
The name of the sensor is included but not the type
sajosuweit
In my case I'm using temp, power and dry contact on the same sensor so the email doesn't indicate which one generated the alert. Was hoping that there is some way to indicate this in the email.
Administrator
Example of message sent:
Message generated by ServersCheck on 29/09/2012:06:39 at SensorGateway (Data Center )
Onboard Temp :Built-in Temp : DOWN (25.88)
where it shows the name of the sensor defined in the SensorGateway (column Name in Sensor Status page)
sajosuweit
When I added the dry contact sensor it stopped sending the sensor that generated the alert. Just get the message.
Message generated by ServersCheck on 01/10/2012 at 13:50
When I remove the dry contact sensor, it works fine again.
Firmware is 2.08
Administrator
Ok thanks for pointing this out - we are looking into it
Administrator
Please upgrade to firmware 2.10 which addresses the issue with empty alerts when using the Dry Contact unit
sajosuweit
I tried both 2.10 and 2.11 and still have the same problem. No email details as long as the dry contact sensor is plugged in. If I remove it it works fine.
Administrator
we will pass it on to development
sajosuweit
Any update on this?
Administrator
It is still being investigated
sajosuweit
Still experiencing this problem. Any updates?
Administrator
Hello,
I am getting an update for you now, I will update shortly.
Administrator
We just recently tested this out and found no problems with it. For the email alert settings, please refer to our documentations at serverscheck.com
sajosuweit
I just tested this on another unit and was able to duplicate it. I was misled by the dry contact sensor. The problem occurs when there are more than two sensors. Example Internal Temp, External Power and External Temp. With 3 I loose the email detail. Go back to 2 and it's fine.
Comments
Message generated by ServersCheck on 29/09/2012:06:39 at SensorGateway (Data Center )
Onboard Temp :Built-in Temp : DOWN (25.88)
where it shows the name of the sensor defined in the SensorGateway (column Name in Sensor Status page)
Message generated by ServersCheck on 01/10/2012 at 13:50
When I remove the dry contact sensor, it works fine again.
Firmware is 2.08
I am getting an update for you now, I will update shortly.