Checking Server Check Appliance

archiearchie
edited May 2012 in Monitoring Software v12 and lower
I tried to monitor my servercheck appliance from my custom build server check software but error occured below even i have my right Password and Username. what could be the issue?



Error: Windows scanning could not be performed. Connection denied to 192.168.1.32 . Make sure that the username and password are correct

Comments

  • AdministratorAdministrator
    Firewall settings could be the issue. The appliance has by default the firewall on to block any incoming connections.
  • archiearchie
    i did already remove the firewall and its totally open what could be other problem
  • AdministratorAdministrator
    Are the ServersCheck services running under a windows admin account?
  • archiearchie
    yes i even tried it local and domain account admin and user accnt. what could be the problem and also how can i configure the Incoming OID and Outgoing?
  • AdministratorAdministrator
    it is a security issue somewhere: either on the remote host, the host you monitor from or in between your network.



    another way to monitor it is by monitoring tcp port 1272
  • archiearchie
    I dont understand your last port to my question
  • archiearchie
    Testing Settings



    The check has been performed. Make sure that the ServersCheck Monitoring Service runs under a Windows Admin account and not the Local System Account.





    Status: OK

    Error returned: Error connecting to 192.168.1.6. Error -2147024891: Access is denied.


  • AdministratorAdministrator
    Access denied points towards a security problem on your setup.



    I assume you already did all steps from this article in the manual: http://wiki.serverscheck.com/index.php/Windows_Errors



    If so, then run the WMI Tester as indicated in the user manual:

    http://wiki.serverscheck.com/index.php/Testing_wmi
This discussion has been closed.