upgrade problem 8.5.0 > 8.5.1
problems upgrading servicedesk to version 8.5.1, with the older version i never had problems. By the looks of it i'm not the first one to encounter this problem, bug?
i got hardly the time frame to do a manual upgrade, and reading the other posts it could trigger a whole new bunch of problems.
any other solution?
thanks
Lennart
Could not download update information.
Update information file #1
Error code returned by server.
Possible causes:
1. You are not connected to the Internet. Please connect to the Internet and try again.
2. The Internet server that you are trying to connect to is not available at this time. Please try again later.
i got hardly the time frame to do a manual upgrade, and reading the other posts it could trigger a whole new bunch of problems.
any other solution?
thanks
Lennart
Could not download update information.
Update information file #1
Error code returned by server.
Possible causes:
1. You are not connected to the Internet. Please connect to the Internet and try again.
2. The Internet server that you are trying to connect to is not available at this time. Please try again later.
This discussion has been closed.
Comments
To solve the issue you can either perform a manual upgrade or replace the following downloaded files with their equivalent in the main ServersCheck directory
http://upgrade.serverscheck.net/monitoring_software/Upgrade.exe
http://upgrade.serverscheck.net/monitoring_software/Upgrade.cli