Timeline Report

bedeebedee
I've just updated from 7.15.10 to 8.0.2.

When i click on reporting -> Timeline Report i got following error message:



Caught exception: undefined

Detials: TypeError: D is null



regards

Comments

  • AdministratorAdministrator
    Please be a bit more concise. What error? Javascript, application?



    Assuming it is Javascript: Clean up the alerts/log_rules folder (back it up). It may that old files from an incompatible format are still in there.



    Another option is to disable Javascript alerts and see if it then works.



    Are you on IE8 or Firefox 3.5?


  • AdministratorAdministrator
    See above

    Javascript: Clean up the alerts/log_rules folder (back it up). It may that old files from an incompatible format are still in there.



    Helpdesk team and forum team are different people. Support tickets opened in the forum have to be handled in forum.
  • the error came from alerts/logs_rules folder. now timline report ist working



    thanks!
This discussion has been closed.