power sensor error

stemoneystemoney
edited June 2009 in InfraSensing Sensors


Hi,



We have been having some problems with our power check sensor for some time now.



Randomly we will get an alert:

status of POWERUP (serverscheckpc - ) changed to DOWN at Tue Jun 9 11:32:36 2009. Reason: Error: UNKNOWN

Less than a minute later we will get a second alert:

status of POWERUP (serverscheckpc - ) changed to OK at Tue Jun 9 11:33:23 2009. Reason: Recovered from last error: UNKNOWN



This error could be coming from the pc or sensor and with the randomness it could be anything. All other sensors attached to the pc are working fine



The difference between a real error and a false alarm is in the Reason.

False alert: “Reason: Error: UNKNOWN”

Real alert:” Reason: Error: Power failure”



How can I change this to filter out unknowns and just report real events?



Cheers,



Stephen

Comments

  • AdministratorAdministrator
    It seems that you are running an old release of ServersCheck. Try against the new one. If that solves it then you might consider doing the upgrade.



    If you a valid suport & upgrades agreement, then you can get a license key from the customer area. If not, then you can consider purchasing an upgrade license. For pricing contact sales
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